Refund Policy

At Akriti by Ritika, each product is custom-made to order and handcrafted with exceptional care and attention to detail. Due to the personalised nature of our creations, we do not offer refunds, returns, or exchanges under any circumstances.

We strongly encourage you to review your order carefully before making your final purchase, including product details, measurements, and specifications. Once an order is placed, it is considered final.

If you have any concerns with your online purchase, we request you to contact our support team at team@akriti.ca within 48 hours of receiving your order. Please include:

• Your order number (if any)
• A detailed description of the issue
• Clear images of the delivered item(s)

While we do not accept returns or offer refunds, we will do our best to assist you and resolve any genuine issues.

Please note:

All returns, if exceptionally approved, must meet the following conditions:

• The garment must be unworn, in its original packaging, and have all original tags intact.
  

• We reserve the right to reject returns that do not comply with our guidelines.

• Shipping costs, duties, and taxes are non-refundable in all cases.

• We are not responsible for any damage that occurs during transit.

Thank you for supporting handcrafted fashion. We appreciate your understanding and your trust in our brand.

 any queries or concerns regarding your order, feel free to reach out to our customer support team at team@akriti.ca or +919878216310.