Refund Policy

At Akriti by Ritika, we take pride in the craftsmanship and quality of our garments. Due to the nature of our products and the made-to-order/customized process, we do not offer refunds on any purchases.

However, we understand that certain situations may arise, and in such cases, we are happy to offer the following options:

1. Store Credit: The full amount paid can be used as store credit and adjusted against your next purchase with us.
2. Complimentary Outfit: Depending on the nature of the concern, we may offer a complimentary outfit of equivalent value. This will be determined on a case-by-case basis, subject to management approval.

Please note:
* Requests must be raised within 7 days of receiving the order.
* The outfit must be unused and in its original condition, including tags and packaging.
* Customization issues due to incorrect measurements provided by the client will not be eligible for any adjustment or complimentary item.

For any queries or concerns regarding your order, feel free to reach out to our customer support team at team@akriti.ca or +919878216310.